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Service Network

OCA Service Network

2,500 staff and service center nationwide and experience in supporting 500,000 units of equipment make OCA top-class in the industry!
The service centers covering the whole country realize a network capable of speedy response. A total force of about 2,500 staff provides high-quality and reliable support services to customers all over Japan.

service network area map

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The Backbone of OCA’s Field Support

Training Center More than 1,000 training courses per year
Repair Center Repairs and services spare equipment and spare units
Parts Center Keeps a stock of 1 million parts of 60,000 types
Logistics Center Has proven to be capable of delivering parts from major centers within 1.5 hours.
IT-certified staff 4,194 (as of April, 2017)

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