OCA Service Network
250 service centers, 2,500 stuff nationwide and experience in supporting 500,000 units of equipment make OCA top-class in the industry!
More than 250 service centers covering the whole country realize a network capable of speedy response. A total force of about 2,500 stuff provides high-quality and reliable support services to customers all over Japan.
The Backbone of OCA’s Field Support
| Training Center | Provides training to 6,000 people in 750 courses per year |
|---|---|
| Repair Center | Repairs and services spare equipment and spare units |
| Parts Center | Keeps a stock of 1 million parts of 60,000 types |
| Logistics Center | Has proven to be capable of delivering parts from major centers within 1.5 hours. |
| IT-certified staff | 4,475 (as of December 31, 2011) |